Legal
Privacy policy
This page explains how TwoMedia (“we”, “us”) handles personal information when you use twomedia.co or get in touch. It is a practical summary — not legal advice. If anything here conflicts with a signed agreement with you, the agreement wins.
Who we are
TwoMedia is a marketing and communications agency with studios in Cape Town, South Africa and London, United Kingdom. For privacy questions: hello@twomedia.co.
What we collect
- Contact form: name, company, email address and message content you submit.
- Website use: technical data such as IP address, browser type, approximate location and pages viewed, collected through hosting, analytics and similar tools described below.
Why we use it
We use this information to respond to enquiries, operate and improve the site, measure traffic and campaign effectiveness, maintain security, and comply with law. Where UK GDPR or South Africa's POPIA applies, we rely on legitimate interests (running our business and the site) and, where relevant, consent for non-essential cookies or marketing — you can adjust your browser or use ad blockers; analytics loads only after interactive scripts run in the usual way for our stack.
Cookies, analytics and third parties
We use service providers who process data on our behalf, including hosting (e.g. Vercel), analytics (e.g. Google Analytics / Vercel Analytics when enabled), email delivery (e.g. Resend) and form or database storage (e.g. Supabase) if configured for contact submissions. Their processing is governed by their terms and privacy policies. We do not sell your personal information.
Retention
We keep contact messages and related records only as long as needed to handle your request, manage our client relationship or meet legal, tax and accounting obligations, then delete or anonymise them where possible.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict processing of your personal data, or to object to certain processing or to lodge a complaint with a supervisory authority. Contact us at the email above and we will respond within a reasonable time.
Updates
We may update this page when our practices or the law change. The “last updated” note will move forward when we do; continued use of the site after changes means you acknowledge the updated version.
Last updated: May 2026